Simple words help the reader move through the message with ease. When jargon is used, the content becomes vague and the reader soon becomes confused. Learners will practice the three strategies below in order to keep their emails direct and clear:
1. Find the best one- and two-syllable words
2. Avoid process words
3. Choose concrete nouns
Learners will see that using simple language creates clarity, which leads to seeing someone's point of view. As a result, emails with simple words bring with them a higher level of thinking.