Participants will use writing strategies based on four key concepts for how our brains process information. Our minds prefer items that are:

 

1.  Few

2. Simple

3. Known

4. Easy

Writing emails with these four concepts in mind provide the reader with a logical, smooth reading experience. Learners will practice applying the strategies in different scenarios on their own, in pairs, in small groups, and in an online, self-paced  manner.